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Aion 2 HWID Bans: Your Questions Answered

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u/Staff·2 months ago

Banned and your new account is blocked too? Here are the short answers.

What is an HWID ban?

It ties a ban to identifiers from your computer, not just the account.

Why did my new account get banned?

If your PC was flagged, a new account on it can be blocked or flagged as well.

Can I appeal?

If you think the ban was a mistake, the official appeal process is the only way to fully restore the account.

What are my other options?

A different computer, a spoofer, or starting over on a new account. None of those fix the original ban, and none guarantee you won’t be banned again.

Questions go below.

From the guide: Aion 2 HWID Ban: What It Means and What Your Options Are

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u/Support Team·2 months ago

One thing to check first, make sure it really is a hardware ban. Sometimes it’s a login error or a regional issue and people panic for nothing.

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u/Staff·last month

If you’ve used a spoofer before and still hit a block, post the details and we’ll try to help narrow it down.

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u/Moderator·4 weeks ago

Common mix up: a spoofer does not unban your account. It only changes the hardware identifiers your PC presents. Your original banned account stays banned, so don’t buy one expecting it to bring that account back.

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u/Staff·2 weeks ago

Last one. If you do get back in, think about what led to the ban in the first place. The same behavior tends to lead to the same result, and our risk overview is worth a read before you go again.